Reset password

Last update: 18 December 2023

To reset your password:

1
First login to your account.
2
Open the Account dashboard page and go to Settings.
3
In the Password section select Reset password.
4
Type in the email that you use to login to your account.
5
You will be asked to confirm your request for password reset via an email send to your login email account.
6
For security reasons, if the email typed does not match with the login email stored for your account, then the password reset process cannot be completed.
7
Follow the instructions in the email.
8
Once you confirm you may be able to set your new password.
9
In case you have trouble resetting your password contact our support team.